常问问题

If you cannot find the answer you are looking for, please联系我们.

如何续订订阅?

Log in to your Cosmos digital account188 support-cn . Click ‘Subscriptions’ in the left hand menu. Here, you can renew your subscription or resubscribe if your current subscription has already expired. You can also disable/enable automatic renewals by clicking the autorenew toggle, and change your payment.

如果您有多个订阅或我们不再提供的订阅,则可能需要通过电话08 7120 8600与我们联系[电子邮件保护]and our team will assist you.

如何将宇宙订阅作为礼物?188bet金宝搏官网

If you wish to gift a Cosmos Magazine subscription to someone, you can do so easily via anEgift卡.It let’s your gift recipient access exclusive online content, read 15 years of digital back issues, and manage their subscription online.

Select the appropriateEgift卡基于您希望提供的订阅类型。Note: If you want to gift a print subscription you will need to select the delivery country based on where your gift recipient lives.

Proceed to checkout and complete your billing details.

You will have the choice to email the eGift card to yourself, or send it directly to your gift recipient with a personal message from you.

Select your payment method and place your order.

然后,如果您选择了此选项,带有eGift卡的电子邮件和折扣代码,我们将向您发送给您,或者您的礼物收件人,以兑换Cosmos杂志订阅。188bet金宝搏官网

Your gift recipient will need to add the corresponding subscription to their cart and use the discount code in the email as payment.

如果您或您的收件人在购买或赎回礼物方面存在问题,请与我们联系我们的团队很乐意协助。

How often is the magazine printed?

金宝搏官网188bet宇宙是季度印刷杂志。每年将有四个问题。

我需要订阅才能在线查看内容吗?

No, we offer a range of free content on our website. You can also buy single issues of our magazine. However, to read exclusive magazine content and gain access to all our back issues you will need to订阅.

我已经有订阅,为什么我看不到杂志内容?

请确保您通过单击圆形登录帐户188 support-cn button at the top left of the screen. When you are logged in you will see a blue dot above the account icon and you will be able to access all articles in the magazine category. If you are still experiencing difficulties please contact us.

我是印刷杂志订阅者,我有数字访问吗?

Yes, print subscribers get assess to all online content and the entire back catalogue of magazines. You just need to login to your account online using the email address you used when you set up your subscription.

您会在您的“下载”下找到该杂志的所有数字背部问题188 support-cn .

如果您忘记了密码,则可以将其重置这里. If you are still experiencing difficulties logging into your account, please联系我们.

在哪里可以找到我的订户ID?

我们最近更新了我们的网站和订阅系统,这意味着您的订户ID将会更改。您可以在帐户中的“订阅”选项卡中找到新的订阅ID。你也可以联系我们and our subscriptions team will be able to help.

为什么我会被网站上阅读杂志文章的阅读?

If you have a Cosmos subscription, please ensure you are logged into your account to read magazine content online. Log in这里访问您的帐户。请联系我们如果您需要帮助。

What payment methods are supported?

我们在线通过信用卡和借记卡接受付款。如果您想讨论任何其他付款方式(BPAY,直接存款或支票),请联系我们.

Is my credit card information secure?

Yes, it is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption to meet all PCI-DSS requirements. For further information please view ourprivacy policy.

为什么我的付款细节在我的帐户中可见?

We want you to have full control of your account details. The credit card details within your online account offer only a partial view of your credit card numbers to keep your information safe.

Do you use autorenewal by default?

是的,为了确保不间断的服务,默认情况下,我们的订阅设置为自动续订,但是您可以在帐户中的任何时间禁用自动负责。为此,请登录您的帐户,单击“子记录”,然后切换自动重新切换。

How do I update my details?

You can update your shipping and billing address, payment details and reset your password via your online188 support-cn . You can also renew your subscription, and view your orders. You can also contact us and our subscription team will be happy to assist.

My school has a Cosmos site licence - what is our unique URL?

请login to your school’s administration account here to find your school’s unique URL. Please联系我们如果您需要帮助。

我的订阅选项是什么?

What is Cosmos Weekly?

It’s our new weekly science news e-publication. You’ll get access to weekly original, commissioned stories which are published every Friday. We’ll be commissioning science writers from Australia and around the world. You can find more answers to your questions in theCosmos Weekly FAQ.

Read science facts, not fiction...

There’s never been a more important time to explain the facts, cherish evidence-based knowledge and to showcase the latest scientific, technological and engineering breakthroughs. Cosmos is published by The Royal Institution of Australia, a charity dedicated to connecting people with the world of science. Financial contributions, however big or small, help us provide access to trusted science information at a time when the world needs it most. Please support us by making a donation or purchasing a subscription today.